Verkaufsbedingungen

PRAGMATA Merch – Terms and Conditions of Sale

Last Updated: 28/08/2025

Welcome to PRAGMATA Merch (pragmata-merch.com). These Terms and Conditions of Sale (“Terms”) define the agreement between you (“Customer”) and PRAGMATA Merch (“we,” “our,” or “the Store”) for any purchases made through our website. Please review them carefully before placing an order.

By completing a purchase, you confirm that you have read, understood, and agreed to these Terms.

1. Purpose

These Terms outline the respective rights and obligations of both the Customer and PRAGMATA Merch in relation to the sale of products available on our website. They are designed to ensure transparency and fairness in every transaction.

2. Acceptance of Terms

By placing an order on our website, you confirm that:

  • You have read and understood these Terms

  • You agree to comply with all related policies, including our Shipping Policy, Return Policy, and Privacy Policy

  • Acceptance of these Terms is required to complete any purchase

3. Products

  • All items are offered subject to availability

  • We reserve the right to modify, update, or discontinue products at any time

  • While we aim for accuracy, product images and descriptions may vary slightly due to manufacturing processes or display settings

  • Certain limited or exclusive items may be subject to quantity restrictions

4. Order Process

To place an order, you must:

  • Add selected items to your cart

  • Provide accurate billing and shipping information

  • Review your order details

  • Accept these Terms

  • Complete payment through our secure checkout

Order Acceptance
We reserve the right to refuse or cancel any order, particularly in cases of:

  • Suspected fraud or unauthorized activity

  • Payment issues

  • Previous unresolved disputes

5. Pricing and Payment

  • All prices are listed in USD unless otherwise specified

  • Applicable taxes may be included depending on your location

  • Shipping costs are calculated at checkout

Accepted Payment Methods

  • Credit and debit cards

  • PayPal

  • Other payment methods available at checkout

Full payment is required at the time of purchase. Orders may be canceled if payment is declined or incomplete.

6. Shipping Information

Delivery Estimates

  • USA: 3–7 business days

  • International: 7–21 business days, depending on destination and external factors

Shipping Fees
Calculated at checkout based on order weight and destination.

Delays & Issues

  • Delivery times may be affected by carriers, customs, or unforeseen events

  • If your order is significantly delayed, we will notify you when possible

  • For lost shipments, contact us within 30 days of the expected delivery date

7. Returns and Cancellations

Right of Withdrawal
Customers may request a return within 14 days of delivery, in accordance with applicable laws.

Return Conditions

  • Items must be unused and returned in original packaging

  • Certain products (e.g., personalized or final-sale items) are non-returnable

Return Costs
Return shipping costs are the responsibility of the customer unless the issue is due to our error.

Refunds
Refunds are processed within 5–10 business days after inspection of returned items and are issued to the original payment method.

8. Warranty and Liability

Products are covered by applicable legal warranties for defects or non-conformity.

  • Issues must be reported within 30 days of delivery

  • We are not responsible for indirect or consequential damages resulting from product use

9. Data Protection

We handle your personal information in accordance with applicable data protection laws.

Your data is used to:

  • Process orders

  • Provide customer support

  • Improve our services

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at support@pragmata-merch.com.

We do not sell your personal information to third parties.

10. Intellectual Property

All website content, including text, images, designs, and branding, is owned by PRAGMATA Merch or its licensors.

Any unauthorized use, reproduction, or distribution is strictly prohibited.

11. Governing Law

These Terms are governed by the laws applicable in the region where PRAGMATA Merch operates.

In case of disputes, we encourage amicable resolution. If necessary, disputes will fall under the jurisdiction of the competent courts in our operating region.

12. Contact

For any questions regarding these Terms and Conditions of Sale, please contact us:

Email: support@pragmata-merch.com

PRAGMATA Merch is committed to providing a transparent, secure, and reliable shopping experience from purchase to delivery.